Nigeria: MTN Fine N90m For Poor Services

mtn ghanaLeading telecoms service provider, MTN Nigeria Communications Limited, is to pay a fine of N90m for poor quality of service for the period July to December, the Nigerian Communications Commission said on Friday.

Director of Public Affairs at NCC, Mr. Tony Ojobo, said this in Abuja on Friday while announcing the postponement of planned takeoff of mobile number portability by three weeks.
Number portability is an application that will enable subscribers to migrate from one service provider to another without losing their numbers.

The service is expected to put network operators on their toes in offering good quality of service at very competitive tariffs.
Ojobo said during the drive test conducted round the country in December by NCC, MTN failed to meet the Key Performance Indices that it had established for operators.

Consequently, he added, it had been communicated to the operator that it has till April 3 to pay the fine of N90m for the poor quality of service on its network.
However, General Manager, Corporate Affairs, Mrs. Funmi Omogbenigun, did not respond to enquiries from our correspondent.

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On number portability, Ojobo said the service which was earlier scheduled to take off on March 25 had to be put off because mobile operators requested for three more weeks to test their systems.
He said the postponement also became necessary to enable the regulatory agency to sensitise Nigerians on how to port their numbers from one network to another.

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